Privacy policy

1. Introduction

Welcome to Kandis Cottage, operated by GREEN PLANET GROUP INC. (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

2. Information We Collect

We collect certain types of information to provide you with the best possible shopping experience, including:

  • Personal Information: Name, billing and shipping address, email address, and phone number.
  • Payment Information: Payment card details and billing data (processed securely through third-party payment processors).
  • Technical Data: IP address, browser type, device information, and cookies to improve website performance.
  • Order Details: Product preferences, purchase history, and communications with our team.

3. How We Use Your Information

Your information helps us provide and improve our services. We may use it to:

  • Process and fulfill orders
  • Communicate order updates and respond to customer inquiries
  • Improve website functionality and customer experience
  • Send promotional materials (only if you have opted in)
  • Comply with applicable legal and regulatory requirements

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We only share it with trusted third parties who assist us in running our business, such as:

  • Payment processors to securely complete transactions
  • Shipping providers to deliver your orders
  • Analytics or marketing services to improve our website

These third parties are required to use your data only for the services they provide to us and to maintain its confidentiality.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

6. Cookies

Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze traffic. You may choose to disable cookies through your browser settings, but this may limit some website functionality.

7. Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or misuse. However, no online system is completely secure, and we cannot guarantee absolute protection.

8. Your Rights

You have the right to:

  • Access and review the information we hold about you
  • Request corrections or deletion of your data
  • Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

9. Children’s Privacy

Our website is not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.” Continued use of our website after updates means you accept the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

GREEN PLANET GROUP INC.
25839 W Apache Ln
Lake Barrington, IL 60010, United States
📧 [email protected]
📞 (907) 952-1236